Emerson ROC827 Manuel d'utilisateur télécharger pdf (Page 115)

ROC827 Instruction Manual

Issued Mar-06 Troubleshooting 6-3

6.2.3 Software

If you are experiencing problems with the ROC827 that appear to be

software-related, try resetting the ROC827.

Note: During a reset and subsequent re-start, the ROC827 loses

configuration and log data. Before you attempt any type of reset, back up

your configuration and log data. Refer to “Preserving Configuration and

Log Data” in this chapter.

 Use a Warm Start to restart without losing configuration or log data.

To perform a Warm Start, open ROCLINK 800 software, connect to

the ROC827 unit and select ROC > Flags. Refer to ROCLINK 800

Configuration Software User Manual (Form A6121).

 Use a Cold Start to restart without a portion of the configuration, log

data, or programming that may be the trouble. To perform a Cold

Start, open ROCLINK 800 software, connect to the ROC827 and

select ROC > Flags. Refer to ROCLINK 800 Configuration Software

User Manual (Form A6121).

 While applying power, firmly press the RESET button on the CPU for

three seconds to restore the unit to factory defaults without connecting

to ROCLINK 800 software.

Note: If none of these methods solve the problem, contact your local sales

representative.

6.2.4 Powering Up

If you are experiencing trouble with powering up the ROC827:

 Check the wiring connections at terminations on the Power Input

module and the wiring at the power source.

 Check the internal battery for voltage. Refer to Chapter 3, Power

Connections.

 Check the external batteries, if applicable, for voltage.

Note: If none of these methods solve the problem, contact your local sales

representative.

6.2.5 MVS Module

If you are experiencing trouble with the MVS module:

 If more than one MVS is connected to the ROC827, use the

ROCKLINK 800 Configuration software to ensure that each MVS has

a unique address.

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Emerson ROC827 Manuel d'utilisateur Page 115