Emerson FM-3 Manuel d'installation télécharger pdf (Page 5)

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Customer Service

It is EMERSON Motion Control’s goal to ensure your greatest possible satisfaction with the

operation of our products. We are dedicated to providing fast, friendly, and accurate

assistance. That is why we offer you so many ways to get the support you need. Whether by

phone, fax or modem, you can access EMERSON Motion Control support information 24

hours a day, seven days a week.

EMERSON Motion Control

12005 Technology Drive

Eden Prairie, Minnesota 55344

U.S.A.

FAX (952)995-8011

You can FAX questions and comments to EMERSON Motion Control. Just send a FAX to

the number listed above.

Website: www.emersondrivesolutions.com

If you have Internet capabilities, you also have access to technical support using our Website

at http://www.emersondrivesolutions.com. The Website includes technical notes, frequently

asked questions, release notes and other technical documentation. This direct technical

support connection lets you request assistance and exchange software files electronically.

Service Support (952)995-8033

EMERSON Motion Control’s products are backed by a team of professionals who will

service your installation wherever it may be. Our customer service center in Eden Prairie,

Minnesota is ready to help you solve those occasional problems over the telephone. Our

customer service center is available 24 hours a day for emergency service to help speed any

problem solving. Also, all hardware replacement parts, should they ever be needed, are

available through our customer service organization.

When you call, please be at your computer, have your documentation in hand, and be

prepared to provide the following information:

Product version number, found by choosing About from the Help menu.

The type of controller or product you are using.

Exact wording of any messages that appear on your screen.

What you were doing when the problem occurred.

How you tried to solve the problem.

You can also contact us by email: service@emersondrivesolutions.com

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Emerson FM-3 Manuel d'installation Page 5